Frequently Asked Questions
GreenBacks Cash Option
If an appliance cannot be repaired and you have not added GreenBacks Cash Option, then you would need to replace the appliance. The GreenBacks Cash Option and Water Heater Replacement add-ons help cover the cost of replacing an appliance when repairs aren’t possible.
For all protection plans and the air conditioning add-on, your coverage will begin 15 days after enrollment. For GreenBacks Cash Option protection, coverage begins 30 days after enrollment. For the Water Heater Replacement add-on, your coverage will begin 90 days after enrollment.
Our Water Heater Replacement add-on will replace your water heater when repairs are not possible. Currently, our plan options do not offer full replacement for other appliances.