How It Works - Home Protection Plus

A Home Protection Plus® appliance protection plan from DTE Energy is like an extended appliance warranty.

It automatically covers many of your household appliances when they break down.

No Out-of-Pocket Charge

NO OUT-OF-POCKET CHARGE for the service call.
NO OUT-OF-POCKET CHARGE for the parts or labor.
NO DEDUCTIBLES or co-pays.

No calling around

No calling around to find someone—
you call us and we take care of it.

Save hundreds of dollars

Save hundreds of dollars and
protect your budget.

Repairs done right

Repairs done right.
Trustworthy, local and licensed service technicians.

Convenient billing

Convenient billing on
your DTE Energy statement.

Here's how you can give yourself the peace of mind of Home Protection Plus:

  1. Choose which appliances to protect—from major household systems including furnaces, central air conditions and water heaters, to appliances, to plumbing.
  2. Choose add-ons—including GreenBacks℠ Cash to provide cash if your appliance can't be repaired, protection for additional appliances not included in your base plan.
  3. Go to your shopping cart and complete your enrollment—or call 800.556.0011 to enroll.
  4. Then, you're set. If a covered appliance breaks down, call the Home Protection Plus hotline, anytime day or night, 365 days a year. We'll dispatch a service technician quickly—and you'll pay nothing out of pocket for the service call, and nothing out of pocket for parts and labor.


No service call charges. No parts or labor charges.


Included on your monthly DTE Energy bill.


When appliance issues happen, call us anytime.

5 good reasons to give yourself Home Protection Plus:

Covered appliance repairs are free. No service call charges. No parts or labor charges.
A single furnace or A/C repair can cost $300, $400 or more. With Home Protection Plus, you'll have a single, predictable monthly fee—and no budget-busting surprises.
Plumbing Protection guards against budget-breaking problems. Pure peace of mind!
If something goes wrong, you'll have just one number to call for a repair pro you can trust.
Your low monthly fee is included on your DTE Energy bill. No separate payments to remember or checks to send.

What Customers Are Saying About Home Protection Plus

Find a plan that's right for you! Or call 800.556.0011 to enroll by phone.

Shop for Plans

The Home Protection Plus program is not regulated by the Michigan Public Service Commission. Repair service programs may be available from another provider. By signing up for Home Protection Plus repair coverage, you are not switching your electric or natural gas utility and service. Your regulated utility rates and the conditions of your service are not affected by activation of Home Protection Plus or by your decision to use the services of another repair service provider.

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