We have so much tech in our homes these days — TVs,
PCs, tablets, Wi-Fi, smart switches, thermostats — it’s
not surprising to have problems with it occasionally.
Like every week. Now you don’t have to waste time
trying to outsmart viruses, or fix connection errors and
hardware hiccups — or calling a different support
number for every glitching device. Sign up for Pocket
Geek Home, and teach all that tech who’s boss.
With Pocket Geek Home, just ONE CALL for EVERY covered device connects you to:
- Live, unlimited tech support from a tech pro for nearly everything in your home that runs on a chip.
- Indispensable services like virus removal, Wi-Fi speed-up and discounted in-home installation.
- Repair or replacement for every covered device in your home. (Smart phones are not included in this benefit.)
It’s just $24.99 per month — conveniently included in your monthly DTE energy bill.
|Computers||Controllers & remote|
|Tablets & e-readers||Bluetooth® & Wi-Fi speakers|
|Wireless printers||Gaming systems|
|TVs (LCD, plasma & LED)||Home theater systems|
|Streaming devices||Video doorbell|
|Smart speakers||Home security systems|
|Fitness bands & smart watches||Smart thermostats|
|Standalone & Wi-Fi routers||smart lighting|
|External hard drives||Smart door locks|
|Bluetooth® headphones||And more!|
How It Works
- When you have Pocket Geek Home working for you, call toll-free, 8 AM to 12 midnight (EST), for answers to tech questions or help with device errors and issues.
- We’ll provide expert tech support to help you get back in gear — any covered device, any brand, any questions.
- If your device needs service, we can do it by mail, at an authorized repair center or in home depending on device and repair type.
- If the device can’t be fixed, it’ll be replaced, or you may be reimbursed for the cost of replacing the item. A service fee for each repair or replacement may apply.