Pocket Geek<sup>®</sup> Home by Assurant<sup>®</sup> - Home Protection Plus

We have so much tech in our homes these days — TVs, PCs, tablets, Wi-Fi, smart switches, thermostats — it’s not surprising to have problems with it occasionally. Like every week. Now you don’t have to waste time trying to outsmart viruses, or fix connection errors and hardware hiccups — or calling a different support number for every glitching device. Sign up for Pocket Geek Home, and teach all that tech who’s boss.

With Pocket Geek Home, just ONE CALL for EVERY covered device connects you to:

  • Live, unlimited tech support from a tech pro for nearly everything in your home that runs on a chip.
  • Indispensable services like virus removal, Wi-Fi speed-up and discounted in-home installation.
  • Repair or replacement for every covered device in your home. (Smart phones are not included in this benefit.)

It’s just $24.99 per month — conveniently included in your monthly DTE energy bill.

Covered Devices
Computers Controllers & remote
Tablets & e-readers Bluetooth® & Wi-Fi speakers
Wireless printers Gaming systems
TVs (LCD, plasma & LED) Home theater systems
Streaming devices Video doorbell
Smart speakers Home security systems
Fitness bands & smart watches Smart thermostats
Standalone & Wi-Fi routers smart lighting
External hard drives Smart door locks
Bluetooth® headphones And more!

How It Works

  1. When you have Pocket Geek Home working for you, call toll-free, 8 AM to 12 midnight (EST), for answers to tech questions or help with device errors and issues.
  2. We’ll provide expert tech support to help you get back in gear — any covered device, any brand, any questions.
  3. If your device needs service, we can do it by mail, at an authorized repair center or in home depending on device and repair type.
  4. If the device can’t be fixed, it’ll be replaced, or you may be reimbursed for the cost of replacing the item. A service fee for each repair or replacement may apply.
For a list of terms and conditions for Pocket Geek® Home by Assurant®, click here


No service call charges. No parts or labor charges.


Included on your monthly DTE Energy bill.


When appliance issues happen, call us anytime.

5 good reasons to give yourself Home Protection Plus:

Covered appliance repairs are free. No service call charges. No parts or labor charges.
A single furnace or A/C repair can cost $300, $400 or more. With Home Protection Plus, you'll have a single, predictable monthly fee—and no budget-busting surprises.
Plumbing Protection guards against budget-breaking problems. Pure peace of mind!
If something goes wrong, you'll have just one number to call for a repair pro you can trust.
Your low monthly fee is included on your DTE Energy bill. No separate payments to remember or checks to send.

What Customers Are Saying About Home Protection Plus

Find a plan that's right for you! Or call 800.556.0011 to enroll by phone.

Shop for Plans

The Home Protection Plus program is not regulated by the Michigan Public Service Commission. Repair service programs may be available from another provider. By signing up for Home Protection Plus repair coverage, you are not switching your electric or natural gas utility and service. Your regulated utility rates and the conditions of your service are not affected by activation of Home Protection Plus or by your decision to use the services of another repair service provider.

Copyright © 2023 DTE. All rights reserved.